Case Study - Financial Services
Business Overview
FIC Professionals Network Plc is a leading financial services company based out of Nigeria. Operating as a members-owned professional agent network, FIC’s primary objective is to reduce poverty and support businesses in communities by offering financial and related services.
FIC relies on Technocrat SC777 biometric devices used across various bank branches and financial inclusion centers for client enrollment and other critical tasks. As a result, ensuring the security of these biometric devices and the sensitive data they handle is paramount for the company.
Challenges
Prior to implementing SureMDM, FIC faced persistent challenges in ensuring the security of their biometric devices. To effectively mitigate these challenges, FIC was on the lookout for a solution to:
- Strengthen device security: Implement robust device lockdown features to prevent unauthorized access and data breaches.
- Increase client confidence: Assure clients that their biometric data is secure on company devices.
Solution
After hearing excellent reviews of SureMDM, FIC reached out to 42Gears seeking help to address their challenges around device security. 42Gears implemented SureMDM, which yielded the following benefits:
- App Locking: FIC leveraged SureMDM kiosk mode feature to restrict access to unauthorized applications on their biometric devices, ensuring that devices were only used for designated tasks and prevented any potential misuse.
- Remote Access: The Remote Access capabilities of SureMDM allowed their IT administrators to remotely troubleshoot and manage devices, improving device uptime and ensuring efficient operations.
Results
By leveraging SureMDM, FIC achieved significant improvements in device security and client confidence.
- Enhanced Device Security: SureMDM kiosk mode capabilities provided FIC with the necessary control to ensure that their devices were only used for authorized applications, minimizing the risk of security breaches.
- Increased Client Confidence: The robust security measures implemented with SureMDM empowered FIC to assure clients that their biometric data was safe and secure, resulting in improved client trust and satisfaction.
Testimonial
“SureMDM has been instrumental in helping us assure our clients that the devices used for biometric enrollment are secure and cannot be tampered with. The app locking feature and remote access capabilities of SureMDM have provided our IT teams with the confidence and assurance they needed to manage our devices securely and effectively.”
- Idris Mohammed, Head of IT, FIC Professionals Network Plc