Training
Learn Everything You Need To Become an MDM Expert
The success of any enterprise mobility project depends on the knowledge and experience of the IT team. That’s where our Training comes in. Whether your business is just starting out with our products or if you’re looking to fully harness their features and capabilities, we’ve got the right course for you.
It’s that easy.
Choose the perfect course for you
Join the group of specialists who are using and loving the 42Gears MDM Platform
6 Hours
Online Instructor-Led
English
Training Objective
The objective of this course is to impart the following knowledge and skills.
Knowledge & Skills
We will provide a complete understanding of what 42Gears’ UEM (Unified Endpoint Management) solution, SureMDM, can do. We will also teach the technical skills necessary for implementing SureMDM in specific customer use cases.
Over the course of the training, attendees learn:
- How to understand and explain the value of SureMDM.
- How to map end-user requirements onto the affordances of SureMDM.
- How to provide an initial demo of SureMDM to end customers.
Course content
Section I: Introduction
- About 42Gears
- Brief overview of SureMDM and the products it includes (SureMDM, SureLock, SureFox, and SureVideo)
Section II: UEM Solution (SureMDM)
- SureMDM introduction
- SureMDM features in-detail
- Nix installation and configuration
- Device enrollment
- Explanation of jobs/profiles/user management/advanced settings, etc.
- Different types of reporting
- Use of SureMDM on multiple platforms (Android, iOS/iPadOS, Windows, macOS, Linux)
- Question and Answer Session
Section III: SureLock
- SureLock introduction
- SureLock features in-detail
- Mass-configuration settings
- Managing SureLock settings via SureMDM
- Question and Answer Session
Section IV: SureFox
- SureFox overview
- SureFox features in-detail
- Managing SureFox settings via SureMDM
- Question and Answer Session
Section V: SureVideo
- SureVideo overview
- SureVideo features in-detail
- Managing SureVideo settings via SureMDM
- Question and Answer Session
Section VI: UEM Capabilities
- Wearable management
- Virtual reality device management
- Question and Answer Session
9 Hours
Online Instructor-Led
English
Prerequisite
Attendees must have completed the Foundation level course.
Training Objective
The objective of this course is to impart the following knowledge and skills.
Knowledge & Skills
Over the course of the training, attendees will learn
- How to distinguish BYOD use cases from COD use cases.
- How to enroll devices in Android Enterprise.
- How to describe the differences between MAM and MCM in detail.
- What containerization is, and how to use it.
- Different types of authentication are, and how to use them.
- How to configure and manage devices running Windows, Android, iOS, or iPadOS.
- How to map end-user requirements onto the affordances of SureMDM.
Course content
Section I: Android Enterprise
- Introduction to Bring Your Own Device
- Differences between Dedicated Device and BYOD profiles
- Android Enterprise profiles
Section II: Mobile Content Management
- Policy enforcement
- Content push
- Content security
- Content removal
Section III: Mobile Application Management
- App management
- Enterprise app store
- App store for Android
- Creating an enterprise app store
- Creating and deploying application policy profiles on Android devices
- App store for iOS and iPadOS
- Configure ABM for iOS and iPadOS devices
- App store for Windows
- App store for Android
Section IV: Device Authentication
- Basic authentication
Section V: Android Enterprise Enrollment
- Enrolling a 42Gears SureMDM account in Android Enterprise (dedicated devices - Gmail account)
- Enrolling a 42Gears SureMDM account in Android Enterprise (BYOD - managed Gmail account)
Section VI: Mass Enrollment
- Google Zero Touch for Android
- Samsung KME enrollment for Android
42Gears one-touch enrollment for Android - ABM and User Enrollment for iOS, iPadOS, and Mac
Section VII: Windows Device Management
- Enrolling Windows devices
- Windows profiles
- Windows jobs
- Realtime/Historical location tracking
Section VIII: iOS and iPadOS Device Management
- Obtain and register the APNs certificate
- iOS and iPadOS Profiles
- Configuring a single app mode profile
- Configuring a profile for app blacklisting/whitelisting
- Configuring a restriction policy profile
- iOS and iPadOS jobs
- Realtime/Historical location tracking
Section IX: VR Device Management
- Enrollment
- VR Jobs
Section X: Linux Device Management
- Enrollment
- Linux jobs
Section XI: Reports
- Scheduling reports
- Custom reports
Section XII: Miscellaneous
- Nix and SureLock customization (app wrapping)
- SureLock multi-user profiles
- Best practices
9 Hours
Online Instructor-Led
English
Prerequisite
The attendee must have completed the Advanced training course.
Training Objective
The objective of this course is to impart the following knowledge and skills.
Knowledge & Skills
Over the course of the training, attendees will learn
- How to enroll and manage connected devices.
- How to provide information on Windows Intel AMT.
- How to use Microsoft 365 and Exchange ActiveSync for Mobile Email Management.
- How to use SAML & OAuth for Device Enrollment Authentication.
- How to configure Apple School Manager using the SureMDM portal.
- How to protect enterprise data through containerization and configure kiosk and Windows profiles.
- How to configure SAML Single Sign On using the various SSO types.
- How to set up EFOTA (Enterprise Firmware Over-the-Air) updates.
Course content
Section I: Windows Intel AMT
- Enrollment of Intel AMT
- Management of Intel AMT devices from the SureMDM portal
- Intel AMT jobs
Section II: Mobile Email Management
- Configuring Microsoft 365 using SAML authentication
- Using Exchange ActiveSync
Section III: Device Enrollment Authentication
- OAuth Authentication
- SAML Authentication
Section IV: Apple School Manager in iOS
- Creating iOS profiles
Section V: EDP, Kiosk & Hello Profiles
- Enterprise data protection in Windows Dual Enrollment
- Windows kiosk profile
- Windows Hello profile
Section VI: Single Sign On
- Configuring SSO from the SureMDM portal
- Understanding and configuring various SSO types
Section VII: EFOTA
- Samsung EFOTA
- Zebra EFOTA
- Configuring EFOTA in the SureMDM portal
Section VIII: Integration
- SIEM integration
- Data analytics
Section IX: IoT Devices
- Enrolling IoT devices
- Managing and configuring IoT devices
Section X: Miscellaneous
- SureMDM plugins
Register For Foundation Training
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- Tanzania+255
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- Timor-Leste+670
- Togo+228
- Tokelau+690
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Register For Advanced Training
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- Australia+61
- Austria (Österreich)+43
- Azerbaijan (Azərbaycan)+994
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- Dominican Republic (República Dominicana)+1
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- El Salvador+503
- Equatorial Guinea (Guinea Ecuatorial)+240
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- Ethiopia+251
- Falkland Islands (Islas Malvinas)+500
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Register For Expert Training
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- Grenada+1
- Guadeloupe+590
- Guam+1
- Guatemala+502
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- Haiti+509
- Honduras+504
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- Iceland (Ísland)+354
- India (भारत)+91
- Indonesia+62
- Ireland+353
- Isle of Man+44
- Israel (ישראל)+972
- Italy (Italia)+39
- Jamaica+1
- Japan (日本)+81
- Jersey+44
- Jordan (الأردن)+962
- Kazakhstan (Казахстан)+7
- Kenya+254
- Kiribati+686
- Kosovo+383
- Kuwait (الكويت)+965
- Kyrgyzstan (Кыргызстан)+996
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- Latvia (Latvija)+371
- Lesotho+266
- Liberia+231
- Liechtenstein+423
- Lithuania (Lietuva)+370
- Luxembourg+352
- Macau (澳門)+853
- Macedonia (FYROM) (Македонија)+389
- Madagascar (Madagasikara)+261
- Malawi+265
- Malaysia+60
- Maldives+960
- Mali+223
- Malta+356
- Marshall Islands+692
- Martinique+596
- Mauritania (موريتانيا)+222
- Mauritius (Moris)+230
- Mayotte+262
- Mexico (México)+52
- Micronesia+691
- Moldova (Republica Moldova)+373
- Monaco+377
- Mongolia (Монгол)+976
- Montenegro (Crna Gora)+382
- Montserrat+1
- Morocco (المغرب)+212
- Mozambique (Moçambique)+258
- Namibia (Namibië)+264
- Nauru+674
- Nepal (नेपाल)+977
- Netherlands (Nederland)+31
- New Caledonia (Nouvelle-Calédonie)+687
- New Zealand+64
- Nicaragua+505
- Niger (Nijar)+227
- Nigeria+234
- Niue+683
- Norfolk Island+672
- Northern Mariana Islands+1
- Norway (Norge)+47
- Oman (عُمان)+968
- Palau+680
- Palestine (فلسطين)+970
- Panama (Panamá)+507
- Papua New Guinea+675
- Paraguay+595
- Peru (Perú)+51
- Philippines+63
- Poland (Polska)+48
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