MDM for Retail
Powering Modern Retail with Intelligent Device Management
The retail industry relies heavily on mobile technology to enhance customer experiences, streamline operations, and empower employees. MDM for retail ensures that every mobile device—from in-store tablets to handheld scanners—is secure, compliant, and performing optimally.
Our MDM solution for retail offers centralized control, real-time visibility, remote troubleshooting, and app management — helping retailers keep devices secure, reduce downtime, and improve store efficiency.
Explore how our comprehensive MDM platform helps retailers confidently embrace mobility, ensuring every device supports business success.
More Control. Less Chaos. Better ROI with SureMDM for Retail.
Facing issues with securing and managing your point of sale (POS), digital signage, self-service kiosks, and invoicing systems?
Here is the easy solution: SureMDM for Retail!
Simplify Device Enrollment Across All Your Retail Outlets
Fleet Management
- Enroll & secure devices running on all major operating systems - Android, Windows, iOS, macOS, Linux, WearOS, ChromeOS, and many more
- Implement security policies and provision applications across various devices
- Deploy new patches, upgrades, and settings at any time
- Manage role-based access control for devices
On-the-go, Real-time Device Support for Retail Operations
Remote Troubleshooting
- Remotely access and monitor devices for control and oversight in retail settings
- Troubleshoot devices using remote terminals
- Monitor and manage active processes, and end tasks, and assess system performance using a remote task manager
- Allow multiple administrators to control the same device remotely and concurrently
- Ensure consistent device availability and performance
Your Devices. Your Rules. Kiosk Mode for Every Platform.
Kiosk Lockdown
- Lock down devices into Kiosk Mode, allowing single or multiple apps
- Manage inventory of both public and private apps
- Enable speedier transactions and checkout times by limiting smartphone use to retail-specific apps
- Boost worker productivity while reducing interruptions
Locate Every Device. Minimize Downtime. Maximize Control.
Indoor Location Tracking
- Accurate, real-time tracking of devices within a large building or warehouse
- Seamless integration into existing WiFi and network infrastructure
- Minimize expenditure on replacing lost devices
Retail Security Starts with Smart Device Protection
Device Security
- Secure devices with Mobile Threat Defense (MTD) and Zero Trust Network Access (ZTNA)
- Prevent unauthorized access to devices inside stores
- Protect devices from theft or loss using features like location tracking, factory reset protection, and security warnings
- Ensure privacy and security of retail apps, content, and inventory data
Engage with Confidence—Display with Security.
Digital Signage
- Showcase captivating presentations and advertisements
- Run continuous audio-visual content to attract customers
- Utilize virtual space to feature product ads and other content
Real-Time Diagnostics. Actionable Reports
Diagnostics and Reporting
- Monitor device health status, track mobile device usage, and monitor app consumption
- Receive alerts for exceeding data usage limits
- Improve efficiency with data collection and diagnostics
- Produce reports on usage patterns, including mobile data consumption
- Manage expenses by tracking data usage
Support That’s Always On. Maintenance That’s Always Smart.
Support and Maintenance
- Manage and support diverse devices in retail environments
- Provide instant technical assistance by remotely accessing devices
- Schedule regular maintenance activities, like:
- Software updates
- Scans
Frequently Asked Questions
Why do retail businesses need Mobile Device Management (MDM)?
In retail, MDM ensures the smooth operation of devices like POS terminals, inventory scanners, and tablets across multiple store locations. It helps improve device uptime, streamline operations, and secure business-critical data.
What types of retail devices can SureMDM manage?
SureMDM supports a wide range of devices used in retail, including Android-based POS systems, handheld scanners, digital signage, tablets for customer engagement, and rugged devices from brands like Zebra, Honeywell, and Datalogic.
How does SureMDM help improve in-store productivity?
SureMDM allows IT teams to remotely update, monitor, and troubleshoot devices in real-time—reducing downtime, keeping inventory and checkout systems running, and freeing up store staff to focus on customer service.
Can SureMDM handle bulk device enrollment across multiple retail locations?
Yes. SureMDM supports bulk enrollment and configuration, allowing rapid deployment of devices across thousands of stores with consistent policies, apps, and settings—saving hours of manual work.
Is it possible to lock devices to specific retail apps or functions?
Absolutely. With SureMDM, you can restrict devices to specific apps (like inventory or POS) using kiosk mode or single-app mode, ensuring staff stays focused and devices are used for their intended purpose.
Can SureMDM support seasonal staffing or rotating store employees?
Yes. You can easily switch user profiles, wipe and reconfigure devices remotely, and apply for role-based access so seasonal or temporary staff only see what they need to do their job.
How does SureMDM help with device security in a retail setting?
SureMDM offers robust security features like remote wipe, device lock, geo-fencing, and data encryption—so if a device is lost or stolen, your business and customer data stays protected.
Can we manage digital signage and in-store kiosks with SureMDM?
Yes. SureMDM enables full control over digital displays and kiosks, letting you update content remotely, monitor performance, and ensure a consistent customer experience across stores.
What happens if we need to switch from our current MDM provider?
With SureMDM Migrate, you can move all your existing retail devices from your current MDM solution to SureMDM—without removing them from the field, involving store staff, or disrupting store operations.
What kind of support can we expect with SureMDM?
SureMDM offers responsive, expert-level support tailored for fast-paced retail environments. Whether it’s during deployment or an urgent store issue, our team is ready when you need us—not just during renewal.