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Background and Challenges
Heritage Park integrated a fleet of Windows point-of-sale devices into the park, but had concerns it needed to quickly address:
  1. Given that the historical experience relied heavily on immersion, the complex could not afford for visitors to display off-topic content on point-of-sale kiosks. 
  2. Installing and managing these devices could not disrupt the guests present at the park as the device integration took place. 
  3. As a nonprofit charitable organization, Heritage Park needed to find an affordable way to manage devices.
The Solution
SureLock by 42Gears Heritage Park chose 42Gears to help them because 42Gears provided a comprehensive solution at an affordable price.  Heritage Park especially appreciated how 42Gears focused on easily importing and exporting settings from one device to another remotely.  42Gears helped Heritage Park implement SureLock, the 42Gears kiosk lockdown solution, to address the challenges the park faced:
  1. SureLock restricted visitors to only point-of-sale functionality on the park’s devices. 
  2. Using SureLock’s ability to remotely export and import settings from one device to another, the park was able to install and set up the devices with minimal disruption to park visitors. 
  3. The cost of SureLock fit within Heritage Park’s budget constraints.
Benefits
  1. The park immediately saw an improvement in guest efficiency and satisfaction thanks to more efficient retail transactions. 
  2. The process of setting up SureLock across the park took only a month, an especially short timespan considering the need to avoid guest disruption. 
  3. SureLock’s low price point made it a sustainable long-term solution for the park’s point-of-sale devices.
Testimonial
“SureLock allowed us to control our very large Point-of-Sale system the way we wanted, and helped us create a consistent and secure user experience. Managing the software is a breeze, and for those times we weren’t able to figure things out on our own we had their fantastic support to fall back on. 42Gears support has even gone as far as creating custom features for our needs, and for no extra charge! As a non-profit organization, the price point was well within our budget and the product exceeded our expectations. Definitely recommend!” Jeff Perry Internal IT Department, Heritage Park