SureMDM – Address The Challenges Of Managing Remote POSIFLEX PoS Terminals

Point of Sale (PoS) devices, as the name suggests, are key to providing employees, customers, and visitors with a good experience when paying for product purchases. As a result, PoS devices are an integral part of any product’s value chain, across industries such as retail, hospitality, healthcare, and many others. However, without a way to remotely manage these devices, they are liabilities which can cause problems for any company. 

Why remote management is a necessity

• Unsecured PoS terminals are vulnerable to malware attacks and data breaches.
• Malfunctions that require in-person technician visits disrupt business and hurt sales. 
• Poorly optimized PoS devices can adversely affect the customer experience and result in customers perceiving the brand less favorably. 
• Rolling out many PoS devices one-by-one can take a long time. 
• As PoS devices are likely far apart from each other, regularly visiting each one to ensure that on-device software is up-to-date is time-consuming and tedious. 
• It is difficult to ensure that each PoS operator follows best practices in regards to keeping PoS devices secure. 
• If PoS devices are being used in very remote locations, in-person technician visits may simply not be possible for a long time when issues appear. 

POSIFLEX POS and SureMDM

42Gears and POSIFLEX are leaders in remote device management and PoS device manufacturing, respectively. To facilitate remote PoS device management, they have partnered to bring their flagship products together. 

SureMDM, 42Gears’ remote device management solution, now integrates with POSIFLEX’s PoS (PPoS) devices. IT admins can now enjoy greater remote control over POSIFLEX devices than ever before. 

Take a look at some of the management capabilities that SureMDM makes possible on POSIFLEX devices:

• Windows AutoPilot enrollment – IT admins can remotely set up or reset many PPoS devices at once from the central SureMDM web console, in conjunction with Windows Autopilot. 
• Enterprise data protection – SureMDM provides control of PPoS terminals and data through a single built-in console. It strikes the right balance between user productivity and IT risks.
• VPN Configuration – SureMDM allows admins to create a secured Virtual Private Network (VPN) for enrolled PPoS terminals.
• Geofencing for portable PPoS devices – SureMDM allows administrators to create a virtual fence around a geographical location, such as an office building or warehouse. Administrators can configure which policies should be applied to the PPoS terminals as they enter or exit the fence.
• Kiosk Lockdown – SureMDM offers a quick and easy way to lock down PPoS terminals, so that they can be used only as dedicated-purpose devices.
• Application Management – IT admins can check installed app versions and remotely push app updates to PPoS terminals. 
• Firmware updates – IT admins can use SureMDM to push firmware and security patch updates remotely to PPoS terminals.
• Data Usage and Device Health report – SureMDM’s central console provides complete and continual details on PPoS data usage and overall device health. 
• Device Authentication – IT admins can remotely authenticate PPoS terminals using SureMDM. 

Benefits of PPoS and SureMDM

The combination of PPoS and SureMDM can go a long way in helping an enterprise provide an excellent customer experience while easily managing PPoS devices remotely. 

Thanks to this joint effort between 42Gears and POSIFLEX, PPoS device owners can now: 

• Remotely manage PPoS terminals across all locations at once from a single console.
• Provide quick content updates at the same time on all the PPoS terminals.
• Access and monitor a range of PPoS health metrics from the SureMDM console.
• Enable faster troubleshooting for any emergency.
• Monitor the latest applications running on the PPoS terminals, and install and update applications remotely from the SureMDM console.
• Control the access to PPoS terminals and peripherals connected to them.
• Ensure all PPoS terminals adhere to all applicable security and compliance policies and best practices. 

SureMDM can do even more with Intel vPro®/AMT

POSIFLEX PoS terminals have Intel vPro chipsets, which enable Active Management Technology (AMT) technology. Leveraging the out-of-band management offered by Intel, enterprises can take advantage of the SureMDM-PPoS partnership and achieve true remote management of POSIFLEX PoS terminals. 

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Benefits include:

• Complete control of the PoS devices below the operating system level. 
• The ability to remotely wake up the device from sleep mode or turn devices on or off from a remote location. 
• Remote recovery in the event the PPoS device experiences a security incident.

No matter the industry, a better customer experience and more efficient workflows will always be an advantage. The combined solution of PPoS and SureMDM addresses the challenges associated with PoS devices, and helps enterprises provide enhanced customer experience and gain a competitive edge. 

If you would like to learn more about how PPoS and SureMDM can help your organization, please reach out to us at sales@42gears.com.