Enterprise Mobility
Troubleshooting SureLock/SureFox for Android
Applies to: SureLock, SureFox To speed up the process of troubleshooting these problems, we have integrated diagnostics into our products. There are 3 files generated: SureLock Log file The SureLock log file is found in the root folder of device storage by the name of SureLock(version_num)_LOG.txt where version_num is the SureLock version you are using. This file contains…
Read MoreTracking application usage with SureLock Analytics
Tablets and smartphones have become a part of our daily life. According to a research-based consulting firm called Frank N. Magid Associates, 60% of respondents used tablets multiple times a day spending almost fourteen hours a week. More and more organizations are looking towards mobilizing their workforce by the use of smartphones and tablets. Even with locked down devices,…
Read MoreLive Wallpaper support on SureLock for Android
Live wallpapers are one of most unique and wonderful features of Android devices. You can use them to customize the Android experience adding fun and interactivity to the presentation. Latest version of SureLock for Android allows you to set live wallpaper on your locked down Android screen. So if your Android device supports live wallpaper,…
Read MoreUpdating SureLock and SureFox settings remotely using SureMDM
SureMDM allows you to update SureLock and SureFox settings on your enrolled Android devices remotely. This means no user interaction is required while updating SureLock and SureFox Settings. There are two ways of doing it: 1. Update SureLock/SureFox Settings using inbuilt SureLock/SureFox option 2. Update SureLock and SureFox Settings using SureMDM Jobs Update SureLock and SureFox Settings…
Read MoreHow to change the User Agent on SureFox browser
User agent is a browser feature which determines how the browser identifies itself while requesting for information on the web. It also affects the behavior of web pages displayed on your web browser. For example, many websites have a lighter version specially designed for mobile platforms. However, this might not be desirable always. The good…
Read MoreHow to view call logs on Android phones remotely using SureMDM?
Around the world, enterprises and organizations are mobilizing their workforce by allowing smartphones to boost productivity. There are several factors that influence workforce productivity. These situations or events can affect a business in either a positive or negative way. Phone usage during work hours proves to be one such factor. Unnecessarily long calls might hit…
Read MoreHow to export SureLock and SureFox settings?
Applies to: SureLock, SureFox Follow the steps below to export your SureLock/SureFox configuration to a settings file: 1. Launch SureLock/SureFox. 2. Go to Admin settings using your password (Default: Tap on home screen for 5 times within 3 seconds to bring up the password prompt). 3. Once you are on settings screen, tap Import/Export Settings and…
Read MoreHow to create custom shortcuts in SureLock?
Shortcuts are links which provide quick access to files, applications or settings. They save time and help increase your work productivity. SureLock provides a way to create shortcuts for system settings, documents & applications on its home screen. Follow the steps below to learn how to create a shortcut in SureLock: 1. Access SureLock Admin Settings…
Read MoreHow to provision large number of mobile devices into Kiosk lock down mode
Applies to: Product SureLock / SureFox / SureVideo Platform Android / Windows 7 & 8 / iOS If you’re an IT administrator in an organization, it should not be difficult to understand how tedious it can become when it comes to configuring multiple devices. To make this process easy for you, SureLock, SureFox, and SureVideo allow you…
Read MoreSureMDM now with improved file transfer and install job uploads
Now experience faster and more reliable Install Job creation on SureMDM mobile device management. Several improvements and features have been added to make Install Jobs more user friendly. Following is a brief-up list of the changes: Progress bar indicator for displaying status of file upload while creating install jobs Support for large file transfer Increased…
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