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6 Pain Points an MDM Can Help You Solve

jul 23, 2024 | Onkar Singh

Mobile device management (MDM) solutions are essential tools for businesses that want to maintain control over their mobile devices and ensure that they are used securely and productively by their employees. And given that they are such an integral part of the business landscape today, it’s important to know how to choose the right MDM solution for your organization. 

The easiest way is to identify the pain points and choose a solution that addresses them. A comprehensive, feature-rich mobile device management solution such as 42Gears SureMDM can help businesses address most of the common pain points. Here are 6 important pain points along with their solutions: 

1. How can I help my frontline workers be more productive?

Pain Point: IT teams struggle to ensure that mobile devices are provisioned and configured optimally, apps are up-to-date, and users have access to the resources they need to perform their tasks. 

Solution: SureMDM allows easy enrollment, remote configuration, automated app distribution and updates, kiosk mode, and makes  remote troubleshooting capabilities available to the IT team.

2. How can I ensure our business data residing on mobile devices is safe and secure? 

Pain Point: CIOs and IT teams are constantly worried about data security, unauthorized access, and malware threats on mobile devices. 

Solution: SureMDM offers robust security features such as setting up complex password policies, device encryption, remote lock and wipe, app and website allowlisting/blocklisting, and real-time monitoring for malicious programs such as malware, viruses, phishing, and ransomware. 

3. How can I manage a mix of device types? 

Pain Point: Managing a diverse range of mobile devices (iOS, Android, Windows, MacOS, and Linux) across different platforms, versions, and manufacturers can be overwhelming for IT teams. 

Solution: SureMDM provides multi-platform device management, allowing IT administrators to centrally manage and configure devices regardless of the operating system or device type. 

4. How can we be more compliant to regulations and various standards? 

Pain Point: Companies operating in regulated industries (e.g., healthcare, finance) must adhere to strict compliance standards (HIPAA, GDPR, etc.) as it is mandatory for them to secure their end-user's PII (Personally Identifiable Information) and health-related information. 

Solution: SureMDM helps organizations achieve and maintain compliance by enforcing security policies and then by continuously monitoring their status on devices. 

5. How can I track, recover, or act on lost or stolen devices? 

Pain Point: The loss or theft of mobile devices poses a significant risk of data exposure and financial loss for organizations. 

Solution: SureMDM allows IT teams to remotely locate, lock, or wipe lost or stolen devices. Features such as geofencing help avoid the loss of devices in the first place. 

6. How do we manage devices brought in by our employees to the workplace? 

Pain Point: The proliferation of personal devices in the workplace adds a complicated workload to IT. Just the sheer number of different types of personal devices pose significant security risks. 

Solution: SureMDM offers BYOD management features, allowing organizations to ensure that personal and corporate data and apps are kept separate from each other. This protects employee privacy while maintaining control over corporate assets. 

Conclusion

The best MDM solution for small, medium, and large businesses would help solve the pain points mentioned above. SureMDM is a trusted device management solution chosen by thousands of businesses worldwide. It is well-regarded by customers for its affordability, ease of use, and comprehensive feature set, while providing effective device management capabilities across multiple platforms.

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