How Can You Effectively Manage Laptops in Your Organization?

Managing company-owned laptops can be a daunting task for IT admins, often leading to productivity setbacks and security risks that businesses can't afford to ignore. To solve this, businesses need a comprehensive laptop device management solution that can handle everything from enrollment to security policies, configuration, remote control, and more.  

We previously talked about the common challenges faced by IT teams when there is no laptop device management solution in place. Understanding these challenges will further emphasize the importance and significance of SureMDM as a comprehensive solution for effective device management. From streamlined enrollment processes to advanced security measures, SureMDM empowers IT teams to maximize device uptime, improve employee productivity, and safeguard devices and data. 

This blog explores how SureMDM simplifies corporate laptop management across various operating systems, driving IT efficiency.

Capabilities of SureMDM in Managing Company-Owned Laptops

• Bulk Enrollment/ZeroTouch Enrollment Made Easy:

  SureMDM offers a variety of enrollment methods to help IT admins simplify the process of enrolling company-owned laptops into SureMDM. Businesses can leverage different enrollment methods depending on the operating system:

  • Windows Device Enrollment:

    You can choose from 8 different enrollment methods, including Windows Autopilot and Provisioning Packages (.ppkg), etc., for a smooth and efficient onboarding process. 

  • macOS Device Enrollment:

    Automated Device Enrollment (FKA DEP) provides convenient methods to enroll macOS devices into SureMDM, including a Zero Touch option. 

  • Linux Device Enrollment:

    Linux devices can be enrolled in bulk using existing remote SSH tools and CLI (Command Line Interface) based enrollment.

  • ChromeOS Device Enrollment:

    IT admins can enroll ChromeOS devices seamlessly via Google Workspace enrollment.

• Simplified Laptop Configuration:

  Using SureMDM, admins can easily configure the devices with required policies and restrictions.

• Robust Laptop Security:

  SureMDM supports various security measures like password complexity, Wi-Fi and VPN configuration, BitLocker/FileVault encryption, remote lock and wipe, and Windows Information Protection (WIP) to safeguard the devices and data within.  

• Enhanced Employee Productivity with Kiosk Mode:

  With SureMDM, IT admins can remotely lockdown devices to run only approved applications and websites, improving employee productivity, ROI, and customer satisfaction. IT admins can also leverage SureMDM to prevent users from tampering with device settings and attempts to exit kiosk mode.

• Centralized App Management:

  SureMDM helps IT admins easily install, uninstall, and update the applications on the devices. Using the Enterprise App Store, admins can manage in-house applications, and leverage Microsoft Store and Apple VPP for bulk app purchases. 

• Streamlined Content Distribution:

  SureMDM ensures real-time access to corporate content by allowing IT teams to remotely distribute, publish, and manage corporate content across devices. Streamline content management by utilizing silent file transfers via FileStore and simplifying the process of pushing files to macOS and Windows devices. 

• Automated App Patching for Enhanced Security:

  Third-Party App Catalog empowers IT admins to manage over 4,500 popular apps (such as Adobe, Firefox) with ease. IT admins can automate patching based on required frequency and gain centralized control to decide which apps need updates. This ensures a secure and efficient software environment. 

• Comprehensive OS Update Management:

  Using SureMDM, IT admins can seamlessly deploy and automate the patching process to ensure that all available updates can be installed on macOS, Windows, and Linux devices. SureMDM supports easy uninstallation of problematic patches for Linux and Windows devices and ensures user productivity is not compromised. Detailed dashboards provide clear visibility into OS updates status at an organizational level, and simplifies audits.  

• Simplified Device Compliance Management:

  SureMDM allows IT admins to configure various device compliance policies based on OS version, device connectivity, encryption, and firewall policy. It triggers automatic compliance actions if a device fails to meet these rules. SureMDM also supports custom device compliance policies for Windows and Linux laptops, providing flexibility to administrators to potentially evaluate any device metrics. 

• Maximize Device Uptime with Remote Troubleshooting:

  SureMDM empowers IT admins to remotely access and troubleshoot devices, minimizing downtime for employees. By eliminating the need for physical visits, SureMDM Remote Control ensures faster resolution of issues and improved productivity, keeping your business running smoothly. SureMDM supports advanced remote configuration for Intel AMT devices. 

• Improved IT Efficiency with Run Scripts:

  SureMDM run script job allows IT admins the ability to execute any command or scripts. It potentially allows IT admins to perform any action that can be performed via command-line on any platform. 

• Efficient User Account Management:

  The updated workflow allows admins to create, delete, and modify user permissions for existing accounts, extending beyond basic user creation. User account management on Linux offers advanced capabilities like granting sudo permissions only to required apps or even commands.

• Secure Remote Access with ZTNA Solution:

  With the latest Zero Trust Network Access (ZTNA) solution, IT admins can ensure a secure and convenient way to access corporate resources from anywhere and anytime. 

• Real-Time Asset Monitoring:

  Admins can track the device location and monitor the device health and performance metrics remotely to ensure optimal performance of the devices.  

• Advanced Analytics for Informed Decisions:

  Admins can monitor the app usage, screen time and device login/logout analytics on the devices. 

Please note that the above mentioned features may vary depending on the specific platform (Windows, macOS, Linux, and Chromebooks).

Take Laptop Device Management to the Next Level with SureMDM

As laptops continue to play a vital role in business operations, effective laptop device management becomes imperative for organizations. Reducing IT workloads by automating routine tasks, enhancing employee productivity, and maximizing device uptime are some of the main objectives of SureMDM.