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Chatbots can be Powerful and Easy-to-Use. If Done Right.
Most people have interacted with chatbots – artificial intelligence programs that simulate a conversation with a user – in the context of customer service. Most chatbots can only answer basic questions, leading to short and sometimes unsatisfying customer service interactions, but this is not a reason to view them as annoying or unhelpful. After all,…
Lire la suiteWhen Work Has No Boundaries, Is Zero-Trust the Right Answer?
Today, we work in what can rightfully be called “perimeter-less enterprises.” Most workers can access business data and resources without any constraints that might once have been in place- such as time of day, location, or operating system. Unfortunately, operating in such an environment substantially increases potential security risks. Since traditional security models have not…
Lire la suiteHackers are on the rise, but they don’t have to be.
You might have seen news about hacker assaults on companies like Microsoft, Zoom, and Twitter. You might have wondered, are hacker threats more intense now than in the past? Or is it just my imagination? It’s not your imagination. The first half of 2020 has created a perfect storm of factors that make accountability hard,…
Lire la suiteFrom High-Contact to No-Contact – How COVID-19 Has Changed Some Industries Forever
The COVID-19 pandemic has probably changed the face of some sectors forever, especially the high-contact service industries. Imagine retailers, hoteliers, and beauticians operating in an era where social distancing is the norm! Switching to a ‘contactless’ mode of operation hasn’t been easy; but thanks to modern technologies, these organizations have adapted well. Let’s see how…
Lire la suiteIt’s Never Too Late to Do Remote Access Better
As your employees have worked through shelter-in-place orders, you’ve probably given them remote access to company resources, perhaps through a remote desktop service Still, you’ve likely realized that turning desk jobs into remote jobs isn’t easy. Always-on VPNs and constant connectivity eat up a stunning amount of data. Employees may not take the necessary safety…
Lire la suiteThe 5 Insights that Expose Your Company’s Biggest Problems
You probably know of analytics tools- software that takes huge amounts of data and outputs reports with trends and insights you couldn’t get any other way. You may even own analytics tools. But if you don’t use them as a core part of your business, you’re at a disadvantage relative to your competitors. From our…
Lire la suiteHow SafetyNet Attestation APIs Help Combat Security Threats
Given the millions of devices running Android and the numerous variants of Android Open Source Projects (AOSP) running on these devices, the Android platform is inherently vulnerable to security threats posed by malicious apps, harmful code, device tampering, and more. The very same threats also make it difficult for enterprises to ensure that every version…
Lire la suite5 Things To Keep In Mind While Implementing A UEM Solution
We all know that solution implementation can be tricky. So, while we all rejoice at success, while at it (implementing the solution), we do learn a few lessons the hard way. Implementing a unified endpoint management solution is no different. However, there’s one way to be better prepared for what’s ahead of you – learning…
Lire la suiteSave Money Without Compromising Security With Your Field Force Mobile Deployment: The COD -> BYOD Transition
For decades, most companies assumed that they needed to buy COD (company-owned devices) for their employees if they wanted to keep their data safe. Even a few years ago, this was probably true; IT teams just didn’t have a way to keep corporate data if they asked employees to access work apps on personal devices.…
Lire la suiteWhy You Should Upgrade to Advanced Remote Management Now
Many businesses (possibly including yours) likely plan to upgrade hardware at some point in the future- but not any time soon, and especially not during a time of quarantine. However, this may in fact be one of the best possible times to update your hardware and software infrastructure, as the strain placed on the infrastructure…
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