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Chatbots can be Powerful and Easy-to-Use. If Done Right.

Most people have interacted with chatbots – artificial intelligence  programs that simulate a conversation with a user – in the context of customer service. Most chatbots can only answer basic questions, leading to short and sometimes unsatisfying customer service interactions, but this is not a reason to view them as annoying or unhelpful. After all,…

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When Work Has No Boundaries, Is Zero-Trust the Right Answer?

Today, we work in what can rightfully be called “perimeter-less enterprises.” Most workers can access business data and resources without any constraints that might once have been in place- such as time of day, location, or operating system. Unfortunately, operating in such an environment substantially increases potential security risks. Since traditional security models have not…

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Hackers are on the rise, but they don’t have to be.

You might have seen news about hacker assaults on companies like Microsoft, Zoom, and Twitter. You might have wondered, are hacker threats more intense now than in the past? Or is it just my imagination? It’s not your imagination. The first half of 2020 has created a perfect storm of factors that make accountability hard,…

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From High-Contact to No-Contact – How COVID-19 Has Changed Some Industries Forever

The COVID-19 pandemic has probably changed the face of some sectors forever, especially the high-contact service industries. Imagine retailers, hoteliers, and beauticians operating in an era where social distancing is the norm! Switching to a ‘contactless’ mode of operation hasn’t been easy; but thanks to modern technologies, these organizations have adapted well. Let’s see how…

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It’s Never Too Late to Do Remote Access Better

As your employees have worked through shelter-in-place orders, you’ve probably given them remote access to company resources, perhaps through a remote desktop service Still, you’ve likely realized that turning desk jobs into remote jobs isn’t easy. Always-on VPNs and constant connectivity eat up a stunning amount of data. Employees may not take the necessary safety…

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The 5 Insights that Expose Your Company’s Biggest Problems

You probably know of analytics tools- software that takes huge amounts of data and outputs reports with trends and insights you couldn’t get any other way. You may even own analytics tools. But if you don’t use them as a core part of your business, you’re at a disadvantage relative to your competitors. From our…

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How SafetyNet Attestation APIs Help Combat Security Threats

Given the millions of devices running Android and the numerous variants of Android Open Source Projects (AOSP) running on these devices, the Android platform is inherently  vulnerable to security threats posed by malicious apps, harmful code, device tampering, and more. The very same threats also make it difficult for enterprises to ensure that every version…

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5 Things To Keep In Mind While Implementing A UEM Solution

We all know that solution implementation can be tricky. So, while we all rejoice at success, while at it (implementing the solution), we do learn a few lessons the hard way. Implementing a unified endpoint management solution is no different. However, there’s one way to be better prepared for what’s ahead of you – learning…

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Why You Should Upgrade to Advanced Remote Management Now

Many businesses (possibly including yours) likely plan to upgrade hardware at some point in the future- but not any time soon, and especially not during a time of quarantine. However, this may in fact be one of the best possible times to update your hardware and software infrastructure, as the strain placed on the infrastructure…

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