How To Manage Your SureLock, SureFox and SureVideo Licenses

SureLock. SureFox and SureVideo licenses can be managed with License Activation Console.

Using this console you can:

– view licenses usage

– send deactivate request for lost/stolen/broken devices (to request for deactivation, product support and maintenance plan has to be active)

– set alerts on licenses usage

– access/Edit Product Settings saved on Cloud IDs

Note: The mentioned steps are for the lost/stolen/broken devices only. For other devices, follow the deactivation process on the device using Deactivate option.

Deactivate a License

To remove/deactivate licenses from a device using License Activation Console, follow below mentioned steps:

1. Access https://activate.42gears.com/login.aspx and login with your credentials

2. Once logged in, select the device from the device list

3. Click on Request for deactivation

Once done with the above-mentioned steps, 42Gears team would be notified for deactivation.

Note: The mentioned steps are for the lost/stolen/broken devices only. For other devices, follow the deactivation process on the device using Deactivate option.

Set Notification/Alerts

You can also set an alert to be sent to your registered email address if the license available is lesser than your specified number. To enable this option, follow below mentioned steps:

1. Access https://activate.42gears.com/login.aspx and login with your credentials

2. Enter a value in Alert me when ‚Total Licenses Available‘ is less than field

Edit Settings using Cloud ID

License Activation Console also has an option to edit or delete SureLock/SureFox/SureVideo settings using the Cloud ID.

1. Access https://activate.42gears.com/login.aspx and login with your credentials

2. Click on Cloud IDs to go to Cloud ID Management screen

3. On Cloud ID Management screen, enter a cloud ID and click on Search

4. Next screen, make the necessary changes and click on Save Changes

For any more license related queries, you can get in touch with our support team at techsupport@42gears.com or come online for a real-time support through chat.

To contact details, click here.